Portable Blender is a great product, but just in case you are not happy with the product, you may return it within 30 days of your purchase and claim your refund. Refund or exchange request after lapse of 30 days from purchase date will not be entertained.
Portable Blender is governed by the Australian Consumer Law. Therefore, if the product is received by you in faulty condition or if there is a major failure then you are entitled to get either a replacement or get a refund. In case the product is of substandard quality, then you are entitled for replacement or repairs, even if it is not a major failure.
You must get an approval for return and follow the requirements:
Product and accessories thereof including the packaging should be in original condition. The parts must not be missing and must be intact.
All the instructions pertaining to product care must be followed. If care instructions are not adequately followed, the user will not be eligible for the refund.
The returns process must be initiated within 30 days from the date of original purchase. If more than 30 days have passed and you want to return the product, your returns will need to be approved by us. If you haven’t used or opened the product for over 30 days, your refund request is likely to be approved.
The return shipping expenses will have to be borne by you. We will not be responsible for return shipping charges. On your request, we may provide return shipping label, which will be prepaid. The amount however will be subsequently deducted from refund money due to you.
For further clarification on return policy, please feel free to send us an email through contact us page.